How to track your order
As soon as your order ships, we email you a confirmation with your tracking number and a tracking link. Click Track your package in that email to see where it is.
What to expect
- Processing: 1–3 business days.
- Delivery: most orders arrive within about a week of being placed, and nearly all within 10 business days.
- Tracking updates: carriers can take up to 48 hours to show the first update after shipping.
Cant find your tracking email?
Check your spam folder first. If it isnt there, email us at velvetmoonshop.online@gmail.com with your order number and well send it again.